This brief story perfectly exemplifies the competence and activities of Costa Service Italy. Our company manages properties with the quality and reliability of a meticulously selected staff. The levels of assistance of each collaborator are evaluated through methodical selection processes and simulations of problematic situations. Our organisation is based on the concept of communication between the various teams. Once the collaborator is deemed to have met the standards of our network, everything from the gardening to the cleaning of the property, surveillance and general maintenance, are always conducted and supervised by an individual tutor who will oversee the overall coordination of the property. This individual will be the direct person of contact with the client for any requests or problems they might have.
“Welcome Mr and Mrs Richmond, did you have a nice flight? Buongiorno bambini, you’ll soon get used to the new time… if you’d like to follow me to the car outside, the porter will take care of your luggage”.
DURING THE TRANSFER
“…a quick update while we’re travelling. I was telling you, Mr. Richmond, last month we had to take care of a minor problem with the plumbing, the team of technicians and our company architect took care of the repair and the insurance issues, and we also completed the restyling of the pool you requested within the time we said, so soon you’ll be relaxing by your new pool”.
IN THE VILLA
“Here we are, please enjoy the welcome refreshments and, as is traditional, we’ve prepared your favourite dish for lunch: stuffed calamari! Welcome back and enjoy your holiday, Sir”
SELECT YOUR TIME